Hi there,
We completely understand your dissapointment with the damaged cups, and while we dont have much control over the way they are handled once they leave our warehouse, we are working to find a solution to best protect the products from damage during shipping in the future. As a customer-oriented company, we apologize for any inconvenience this may have caused.
We have taken immediate action and shipped a new case of cups to you, free of charge. We hope this resolves the issue and meets your expectations.
Please don't hesitate to reach out to us if you encounter any further problems. We value your feedback and strive to provide the best possible service to our customers.
Thank you for choosing our product.
Best regards,
Customer Service Team
